Security patrol companies face their fare share of day-to-day problems, from high staff turnover and absenteeism to the lack of visibility and consistency in the delivery of services. This blog outlines how security patrol software can help your security officers to perform better and improve the security patrol service that they can provide to your customers.
Using security patrol software can improve morale
Security patrol work in itself can be a demanding and often thankless task, and when your security officers are using clunky software or manual processes, it can lead to untold daily frustrations and high staff turnover rates.
Security patrol software can play a crucial role in reducing these frustrations. Being able to automate tasks, simplify reporting, and provide better instructions, your officers can focus more on their core responsibilities and doing their job well.
In addition, being able to visually see their work recorded in a security patrol app gives them a sense of accomplishment and adding value to the organisation. All of this combines to improve morale and consequent retention rates and reduce the cost of hiring new people.
Security patrol software can help you attract the right employees
Whilst your organisation may be intent on reducing the turnover of security staff, when you do need to recruit, the security industry is certainly not immune to the expectations of the younger generation. Your future workforce has grown up with digital technology integrated into every aspect of their lives and they expect to see the same in their workplace.
In fact, employers are increasingly put under pressure to provide a workplace that serves its employees and not the other way around. By using security patrol software and other technology, you can set yourself apart from your competitors and put yourself in a position, as a forward-thinking employer, that attracts the best recruits to your business.
It keeps your team accountable and helps them to build relationships
One of the significant advantages of security patrol software is its ability to track and verify the actions of security personnel. Time stamping, data stamping, and geolocation functionalities allow for comprehensive tracking of patrols, ensuring that officers are able to prove where they were and that they have done what they said.
This transparency not only helps officers do their job but also protects security companies from claims of poor performance. When their clients can see documented proof of the services provided, this high level of accountability helps to build trust and improve relationships, the knock on effect of which, drives performance even further.
Security patrol software improves the standard of work
Consistency is key in a lot of industries, not least of which, the security industry. Developing standardised ways of working is crucial for reducing mistakes and increasing efficiency. A security patrol app is the perfect platform on which to build these standardised processes and integrate them into your business.
Rugged Data can provide security officers with clear guidelines and checklists to follow which makes it easier for them to carry out their duties more accurately. In fact, we’d go as far to say it makes it pretty difficult to get it wrong! For officers who may have difficulty reading or writing, the simple drop down functionality of the app minimises typing and communication errors and guarantees that everyone is on the same page.
It simplifies the onboarding of new recruits
Onboarding new recruits can be a time-consuming process, particularly in industries with a high turnover like security. But by using Rugged Data as your security patrol software, you can significantly shorten this timescale thanks to its simple and intuitive user interface.
At Rugged Data, we take every effort to understand your business and your processes and design a user interface that makes handling your work a total breeze. It also means that handing over the system to new security employees, regardless of their level of technical skill, is a breeze too. Rugged Data can help your new recruits get up and running and contributing to your business in no time at all.
Why Rugged Data is the perfect choice
While the benefits of security patrol software are clear, it’s important to choose a solution that fits the specific needs of your business. Rugged Data is the perfect choice for several reasons:
- It’s customisable: Rugged Data can be tailored to your company’s specific processes, ensuring that it meets the unique demands of your security operations.
- It’s adaptable to process changes: As your business or standards evolve, so too can Rugged Data. We design it to be flexible and it can be adapted to suit new processes and protocols easily.
- Scalable payment plan & no tie-ins: Rugged Data offers a price per user payment plan, so you only pay for what you need. Plus, with a 90-day Step Away Guarantee, you can try it out risk-free.
- Intuitive user experience: Rugged Data is extremely easy to use, making it simple for officers of all technical skill levels to use it effectively.
- Stand out features: With features like time stamping, data stamping & geolocation, you can prove patrols took place as scheduled, providing valuable accountability.
Security patrol software, more than just a gimmick!
Businesses who see security patrol software as an integral part of their business improvement, will achieve more with Rugged Data. Not only does having software make a huge impact on the overall operation of your business, but it forms a core part of your continuous improvement strategy. The power of small changes in continuous improvement is enormous (and addictively satisfying) and using technology to support that will take your expected benefits to the next level.
If you are looking to boost team morale, manage your workforce better or improve accountability, Rugged Data could be the answer. The process starts with a discovery call to our team and we will show you how it works. Call us on 01202 122691 or contact us here.
