Investing in technology, such as a custom internal business app from Rugged Data, keeps your whole team on the same page, whether they’re in the office or working in the field.
Part of the initial challenge of implementing standardised work is communicating up-to-date processes to every member of your team. A custom data capture app from Rugged Data gives you a method, not only to introduce those standard business processes, but to continually improve them.
Here's how a Rugged Data internal business app can streamline work and support Continuous Improvement (CI) efforts.
Standardising Processes With an Internal Business App
A mobile work app standardises work by detailing every step that needs to be carried out as part of a job. This ensures that expectations are clear and transparent for your employees, by setting out company-wide, standardised processes to follow.
Because the app is designed in such an intuitive manner, it’s incredibly easy to follow the standardised steps and get the process right. It’s designed to be as foolproof as possible, which is what every business wants to hear.
Instantly Update Processes With Iterative Improvements
Once standard work is defined, your business can start to optimise its performance. Small, iterative refinements to your business processes can be rolled out centrally, updating all remote devices at once.
Create a Baseline
Another benefit of this method is that it gives you a baseline you can measure progress against. So, if for any reason an “improvement” doesn’t actually end up improving your business, then you know you’ve got a starting point you can revert back to.
Stay Up-to-Date
This standardising of methods ensures that employees are always using the latest version of your process. Shaving ten minutes from a job that is repeated twice a day, for example, leads to 100 minutes reduction in job time per employee per week. Even tiny improvements can scale to huge overall benefits to your company.
Foster a Culture of Feeling Valued
Employees often make suggestions for improvements that can reduce business costs and eliminate waste in processes. An internal business app can help you trial and implement employee suggestions easily and economically. When your team understands that their ideas and contributions are valued, they’ll become part of a far more inclusive and effective working team.
This culture of Continuous Improvement helps your customers benefit from receiving what they want the first time. Regularly updating your processes can help you prevent mistakes and keep your customers satisfied.
Work Fast on the Move, Eliminate Cumbersome Administration
Building an app for your business allows you to detail identical response phrases. This helps create a common and consistent language for your work. On site, this makes work both fast and easy, choosing standard answers where possible, rather than having to key or pen notes. Saving time and effort – what’s not to like?
Photographs can be automatically inserted into the appropriate sections of professional reports. Data captured or measurements recorded can be auto-assembled into tables. Our apps standardise professional reporting, saving time back in the office associated with the manual assembly of job paperwork. Reports are professionally formatted by the system into your brand's style, saving your team hours of administration.
If required, data can be extracted into a spreadsheet. Or, you can integrate your app with your existing office systems to benefit further. With one survey revealing that more than 80% of business leaders struggle with different apps and systems not talking to each other, integration is a significant issue to address. Your app makes remote working processes smoother and easier to manage, helping both your remote team and office workers alike.
Working alongside a Rugged Data Coach, you’ll always have the ability to optimise your processes for greater efficiency, accuracy and productivity.
How Does the Process Work? (The Faster Fieldwork 28 Day Sprint)
It’s all very well us giving you a spiel about our app’s benefits, but we know you want to know about the practicalities. You want to know whether introducing an app like ours is going to disrupt your business. But we’ve got some good news for you because we’ll have your app up and running within just 28 days – we’ll even stake our fee on that claim!
Define Your Process
The first step is to meet virtually with one of our Lean-trained Rugged Data coaches and let us know which process you want converted into a user-friendly reporting app. Then, we’ll go away and get to work with the app’s design.
First Feedback Stage
Next, we serve you up our first version of the app; you get to give us feedback, and we’ll go away and get tweaking. Hopefully, you’ll have realised by this point, that there’s very little work required on your part!
Second Feedback Stage and Early Adopter
Did somebody say deja vu? We’re back again for more feedback (if there is any), and then we train up somebody from your team – typically one of the more tech-literate employees – to be an early adopter and test the app out in the field.
Early Adopter Feedback, Final Tweaks and Company-Wide Rollout
Following any feedback from the early adopter’s experience with the app out in the field, we’ll action any changes required, and then? It’s good to go! Your team leaders can rollout the app however they want to, whether that’s all at once, or team by team – however you see fit.
In the event that training is required, which it rarely is, your supervisors can get some training sessions just to get up to speed with the app and all its features.
We Put Our Fee on the Line
Time is valuable and we value your time, so when we say we’ll get this all achieved within 28 days we mean it. That’s why if we don’t, we’ll refund your setup fee and build your app completely for free. All that’s left is for you to get in touch!
