The app – powered by rugged data

The field services mobile app

Creating simplicity for mobile field service engineers and technicians. Rugged Data can help you do your job more quickly, efficiently and with increased accuracy.

Engineers, say goodbye to clunky systems or paper based processes.

Wouldn’t you just love it if someone could come along, take away the pain points of your day and make your life a whole lot easier?

Well, here’s the good news. We can!

The team behind Rugged Data feel your pain and can translate that into a field services mobile app that contains layers of extra efficiencies that will make the work you do that bit easier. With a wide range of features and benefits at your disposal, you can do your job, collect the data you need and process it at the touch of a button (or two).

We have thought of everything, from tailored workflows & dynamic population to much much more, take a look at some of the key things you can expect from Rugged Data.

So what’s included?

Job information

Everything you need, right where you need it

Receive jobs from your office team straight to your mobile, with all the information you need to get started & the order of priority. Access the right job forms, contact information, location data through Google Maps and supporting documentation, all from within the job note.

Two-way flow

Everyone working from the same information

Easily share information with your office team. Access site maps, schematics and diagrams and make annotations directly from your phone.

With basic information such as site address, contact information, asset details coming from The Hub, a lot of your forms are pre-populated saving you lots of time and effort.

Two-way flow

Everyone working from the same information

Easily share information with your office team. Access site maps, schematics and diagrams, and make annotations directly from your phone.

With basic information such as site address, contact information, asset details coming from The Hub, a lot of your forms are pre-populated saving you lots of time and effort.

Custom workflow

Custom workflow

Helping you work more quickly, efficiently & accurately

Rugged Data is fully tailored to your way of working, guiding you step-by-step through your process so you never have to worry about missing a step. With smart form features like mandatory fields and conditional logic, it streamlines your tasks, making it faster and easier to get your job done.

Offline functionality

Unlike many field services mobile apps, Rugged Data works offline, which means you can continue to complete forms while in data dead zones. Your forms will simply sync to the cloud when your connection is restored.

Advanced calculations

Reduce mistakes and save time with automatic, advanced calculations. Rugged Data can calculate averages, apply formulas and convert units within the app. Do the maths, instantly!

Auto tagging & geolocation

Eliminate laborious ‘housekeeping’ by automatically tagging reports with the date, time & geolocation to evidence your work and minimise discrepancies.

Capture photos

Highlight areas of interest with annotated images, and add date stamps to easily communicate issues or evidence work.

Auto ID

Scan barcodes directly within the app for efficient asset and equipment tracking.

Use near-field communication to wirelessly tag assets and log interactions such as check-ins and patrol routes.

Digital signatures

Capture digital signatures to quickly close-off reports, so you can wrap up the job and move on.

Customisable risk matrix

Select risk rating based on custom parameters to ensure a more relevant and comprehensive evaluation in accordance with your own level of compliance.

Less stress with Rugged Data

Maintenance & support

Our friendly UK based support team are here to help, providing things like regular security patches, compatibility updates and more to keep your tech running smoothly.

A single source of truth

Powered by The Hub

The Hub is a two-way, central data repository that is an integral part of Rugged Data’s functionality. The information you capture in the app while you’re out on the job feeds directly into The Hub and can be turned into fully branded reports in no time at all. Conversely, The Hub feeds data into the mobile app, to provide a single source of truth across all users and sites.

How to get started…

Faster fieldwork 28 day sprint

Here’s how it works →

1) Kick off meeting

We have a kick off meeting with you where we explore your requirements in greater depth and take a look at your existing processes.

2) First build

We enter the first build phase where we spend a week developing the initial designs of your field services mobile app.

3) First review

We present the first version of your new app for you to review and comment on. We listen to your feedback and take it forward to the next stage.

4) Second build

Our second build phase is where we take away your feedback and implement any changes.

5) Second review

You review the second version of your app and we action any further amends.

6) Road testing

You take your new app for a road test with some of your ‘early adopters’ or people who are keen to try, capturing any insights from the trial.

7) Sign off

Once we have taken onboard the outcome of your trial and made any necessary amends you sign off the final version of your app.

What people say about Rugged Data

Ready to take the next step?

Simply contact a member of our team to arrange your initial discovery call. Whether you need a demo or to discuss your exact requirements, we will guide you through our step-by-step process and ensure that your concerns or questions are answered along the way.